These Terms & Conditions ("Terms") constitute the legally binding agreement between you ("the Player", "User") and 10wih ("the Platform", "we", "us") governing your access to and use of the 10wih online casino and sports betting platform at 10wih.net. Please read these Terms carefully before registering or using the 10wih platform.
By accessing, registering on, or using the 10wih platform in any capacity — including browsing the website, creating an account, making a deposit, placing a wager, or claiming a bonus — you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions in their entirety.
These Terms form the complete agreement between you and 10wih with respect to your use of the platform. They supersede all prior representations, understandings, or agreements relating to the same subject matter. If you do not agree to any part of these Terms, you must not use the 10wih platform.
📌 These Terms apply to all 10wih users regardless of the device, browser, or network used to access the platform. By completing the account registration process at 10wih, you confirm your acceptance of these Terms in full.
10wih may update these Terms from time to time. Continued use of the platform following the posting of any amendments constitutes acceptance of those amendments. It is your responsibility to review these Terms periodically. The date at the top of this document reflects the most recent revision.
Use of the 10wih platform is strictly restricted to individuals who meet all of the following eligibility requirements:
🔞 Age Verification: 10wih actively enforces its 21+ age restriction. At any time, 10wih reserves the right to request documentary evidence of your age and identity. Failure to provide satisfactory verification will result in suspension of your account and withholding of any pending withdrawals pending resolution. Accounts found to belong to users under 21 will be permanently closed and funds will be handled in accordance with applicable responsible gaming guidelines.
It is the sole responsibility of the user to ensure that their use of 10wih complies with applicable local laws in their jurisdiction. 10wih makes no representation that access to or use of the platform is legal in all jurisdictions. By using 10wih, you accept full responsibility for confirming your own legal eligibility to participate in online gambling activities.
To access the full functionality of the 10wih platform, you must register a single player account. You agree to provide accurate, current, and complete information during the registration process, including your legal name, date of birth, Pakistani mobile number (for JazzCash/EasyPaisa integration and OTP verification), and any other information requested by 10wih.
Each individual may maintain only one (1) account on 10wih. Opening duplicate accounts, whether using the same or different personal details, is strictly prohibited. 10wih uses automated and manual detection systems to identify duplicate accounts. Where duplicate accounts are identified, all associated accounts may be suspended, and any bonus funds or winnings derived therefrom may be voided.
KYC documentation may include, but is not limited to, a valid government-issued Pakistani national identity card (CNIC), proof of address, and documentation relating to the payment methods used on your account (e.g., confirmation of JazzCash or EasyPaisa wallet ownership).
Your 10wih account credentials — including your username and password — are personal and confidential. You are solely responsible for maintaining the security of your account login details and for all activity that occurs under your account.
10wih will never contact you proactively to request your password or full OTP code. If you receive any unsolicited communication purporting to be from 10wih that requests such information, treat it as a phishing attempt and report it to our support team immediately.
📌 10wih shall not be held liable for any losses resulting from unauthorised access to your account where such access occurred due to your failure to maintain the security of your credentials. Notify 10wih support immediately if you suspect your account has been compromised.
10wih accepts deposits in Pakistani Rupees (PKR) through the following verified payment channels: JazzCash, EasyPaisa, SadaPay, Raast, HBL bank transfer, UBL bank transfer, Meezan Bank transfer, and USDT TRC20 cryptocurrency.
By making a deposit to your 10wih account, you confirm that:
Minimum deposit amounts vary by payment method, starting from PKR 100 for JazzCash and EasyPaisa. 10wih does not charge deposit processing fees; however, your payment provider may apply their own transaction charges. Please verify applicable fees with your payment provider before initiating a deposit.
💡 10wih reserves the right to reverse deposits that cannot be verified as originating from the registered account holder. Unverified deposits may be subject to a hold pending satisfactory KYC documentation.
Withdrawals from your 10wih PKR balance may be requested at any time, subject to the conditions set out in these Terms. All withdrawal requests are subject to identity verification and will be processed to the same payment method used for your most recent qualifying deposit, where technically possible.
10wih does not charge fees on standard withdrawals. Any third-party fees charged by your payment provider (e.g., JazzCash or EasyPaisa) are beyond 10wih's control and are the responsibility of the account holder.
All bets placed and games played on the 10wih platform are subject to the specific rules applicable to each game or sport, as displayed within the relevant game or betting interface. In addition, the following general rules apply to all wagering activity on 10wih:
10wih reserves the right to limit stakes, restrict markets, or suspend betting activity on any account at any time, without being required to provide a reason.
10wih offers a range of bonuses and promotional offers to eligible players. All bonuses are subject to the specific terms attached to each offer, in addition to these general bonus rules:
⚠️ Where 10wih determines that bonus abuse has occurred, all bonus funds and any winnings derived therefrom will be voided, and the account in question may be suspended or permanently closed. 10wih's determination regarding bonus abuse is final.
10wih is committed to promoting responsible gambling practices. The platform provides a set of player-controlled tools accessible from within your account settings:
If you believe you or someone you know has developed a problematic relationship with gambling, we strongly encourage you to visit the 10wih Responsible Gaming page for support resources and further information.
🔞 21+ Only. Gambling is for adult entertainment only. It is not a method of generating income. Only gamble with money you can afford to lose. If gambling is negatively affecting your finances, relationships, or mental health, seek help immediately via the 10wih Responsible Gaming page.
The following conduct is strictly prohibited on the 10wih platform and may result in immediate account suspension, permanent closure, and forfeiture of balances:
All content on the 10wih platform — including but not limited to the 10wih brand name and logo, website design, graphics, user interface elements, software code, written content, game assets, and promotional materials — is the exclusive intellectual property of 10wih or its licensed content partners.
You are granted a limited, non-exclusive, non-transferable, and revocable licence to access and use the 10wih platform solely for your personal, non-commercial entertainment purposes in accordance with these Terms. This licence does not permit you to:
All game content displayed on 10wih is licensed from third-party software providers under separate agreements. Game-specific intellectual property remains with the respective provider. 10wih is not responsible for any third-party intellectual property claims relating to licensed game content.
To the fullest extent permitted by applicable law, 10wih shall not be liable for any loss or damage of any kind arising out of or in connection with your use of the platform, including but not limited to:
📌 Nothing in these Terms shall limit 10wih's liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited under applicable law.
10wih provides the platform on an "as is" and "as available" basis. While we make reasonable efforts to ensure platform availability and accuracy of information, we make no warranties, express or implied, regarding the platform's fitness for any particular purpose.
Either party may terminate the account relationship at any time:
In cases of account closure due to a breach of these Terms, 10wih reserves the right to withhold any balance pending investigation. Where fraud, money laundering, or serious criminal activity is suspected, 10wih will cooperate fully with relevant law enforcement and regulatory authorities, including providing account information as lawfully requested.
10wih reserves the right to amend, update, or replace these Terms & Conditions at any time. Where amendments are material in nature, 10wih will make reasonable efforts to notify registered players through the platform interface, registered email address, or SMS to the registered Pakistani mobile number.
The date at the top of this document will reflect the effective date of the most recent amendments. Continued use of the 10wih platform following the posting of updated Terms constitutes your acceptance of those changes. If you do not accept any amended Terms, your sole recourse is to cease using the platform and close your account in accordance with Section 13.
These Terms & Conditions shall be governed by and construed in accordance with the laws applicable to the jurisdiction in which 10wih is licensed to operate. Any dispute arising out of or in connection with these Terms that cannot be resolved through good-faith negotiation between the parties shall be subject to the exclusive jurisdiction of the courts of the applicable governing jurisdiction.
Prior to initiating any formal dispute resolution process, you agree to first raise the matter with 10wih's customer support team, allowing a period of no less than 30 days for 10wih to investigate and respond to your concern. 10wih will make all reasonable efforts to resolve disputes informally and promptly.
💡 For non-legal queries, account-related questions, or payment issues, 10wih's 24/7 live chat support is the fastest way to get a resolution. Most account and payment matters are resolved within hours without the need for formal dispute escalation.
If you have any questions about these Terms & Conditions or any aspect of your 10wih account, please contact us through the following channels:
When contacting 10wih support regarding a Terms-related query, please have your registered mobile number and account username available so that our team can locate your account and assist you efficiently.
For responsible gaming-related assistance — including self-exclusion requests, deposit limit adjustments, or problem gambling support — please visit the 10wih Responsible Gaming page or contact the support team directly via live chat.
The six most important things every 10wih player should know about our Terms & Conditions — though we always recommend reading the full document above.
10wih is strictly for adults aged 21 and over. Age verification is enforced at registration and can be requested at any time. Accounts belonging to under-21 users are permanently closed without exception.
Each individual may hold only one 10wih account. Duplicate accounts are detected and closed. Registering under a false identity or on behalf of another person is a serious breach of these Terms.
All deposits and withdrawals at 10wih must use payment methods (JazzCash, EasyPaisa, bank accounts) registered in your own name. Third-party payment methods are not permitted without written authorisation.
Bonus funds at 10wih must meet the wagering requirements specified in each offer before they can be withdrawn as real PKR balance. Attempting to withdraw before meeting requirements forfeits the bonus.
Every 10wih player has access to deposit limits, session reminders, reality checks, and self-exclusion tools from within their account settings. These tools are free, immediate, and strongly encouraged for all players.
10wih may update these Terms at any time. The effective date is shown at the top of this page. Continued use of the platform after updates are posted constitutes acceptance. Check this page periodically for changes.
You've read the Terms. You know what 10wih stands for. A secure PKR account, fair gaming, instant JazzCash withdrawals, and genuine 24/7 support — ready when you are. 21+ only.